Return Policy

Return Policy of ipharmachine.com

Return Policy

We accept returned product with permissions only, but we do not make promises to refund. If you have any questions, please call us at 0086-57765155515  to negotiate. There is a 25% restocking fee for all returns, which is based on the actual retail price , but we will NOT refund delivery charges.

To refund, you MUST return your product within 30 days upon receiving it. Refund is issued within 48-72 hours after we receiving the returned product (not the day shipped back to us).

A: Broken Product:
• Note: Proof of broken or damaged shipments must be provided  in forms of photos. The returned products must be of the original package within 30 days.
B: Buyer’s Remorse:
If the product doesn't appeal you or it fails to meet your expectations, we will take it back (within 30 days of purchase) under some rules:
• The product must be unused. 
• The product must be in original package and under perfect working condition.

Compared to photos in our website, the colors may vary or appear darker in the images provided. The colors may varied because we are manufacturing new products as well as new models of the existing products. Please contact us when you choose colors.

If you fail to provide correct delivery address, but the product is deliveried returned to us. However, we will not reship to you unless we receive the re-shipping charges . The same applies to unclaimed products.

Note: The returned product, which through  INTERNATIONAL (outside the China) shipments may be disallowed by your country’s customs or unclaimed by you will be subject to a restocking fee.

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